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IESVRA

Return & Refund Policy

Last updated: June 1, 2026

1. Easy 7-Day Returns

We want you to love your purchase. If you are not entirely satisfied, we offer a hassle-free 7-day return policy from the date of delivery.

2. Conditions for Return

To be eligible for a return, the product must be:

  • Unused, unwashed, and in the same condition as received.
  • In its original packaging with all tags, user manuals, and warranty cards intact.
  • Accompanied by the original invoice or proof of purchase.

3. Refund Process

Once we receive and inspect your returned product, we will process your refund within 5 to 7 business days. The refund will be credited back to your original payment method (or as store credit if requested).

4. Non-Returnable Items

Certain items are non-returnable due to hygiene or health reasons (e.g. personal care items, cosmetics, innerwear). Please check the product details page before placing your order.